Frequently Asked Questions

List of answers
What services do you offer?

We provide a variety of transportation services, including limousine rentals, professional chauffeur services, airport transfers, and special event transportation. We also organize transfers to ski resorts in France and Switzerland, as well as summer destinations such as Nice, Cannes, and Monaco.

How do I book a limousine or chauffeur service?

You can easily book our services by contacting us via our website or email info@milano.limo. Please provide us with your travel details, including the pickup location, drop-off destination, date, and time. Our team will assist you in finalizing the booking and confirming your reservation.

Are there any additional fees I should be aware of?

We strive for transparency in our pricing. While our rates include standard services, additional fees may apply for extra services, such as additional stops, wait times beyond the booked hours, or specific customer requests. We will discuss any potential charges with you during the booking process.

Do you provide airport transfer services?

Yes, we offer reliable airport transfer services to and from major airports in Milan, including Malpensa, Linate, and Orio al Serio. We provide fixed rates for these transfers to ensure you know the total cost upfront.

Can you accommodate large groups?

Absolutely! We have a fleet of vehicles that can accommodate different group sizes, from luxury sedans for individual travelers to larger SUVs and vans for groups. Let us know your requirements, and we’ll arrange the best vehicle for your needs.

Do you offer services outside of Milan?

Yes, our services extend beyond Milan to surrounding areas. We can arrange transportation to popular ski resorts in both France and Switzerland, as well as summer getaways like Nice, Cannes, and Monaco. Please inquire about specific destinations and pricing when you contact us.

What types of vehicles are available?

We offer a diverse fleet of vehicles Mercedes-Benz, including luxury sedans, SUVs, stretch limousines, and vans. Each vehicle is meticulously maintained and equipped with modern amenities to ensure a comfortable ride.

What is your cancellation policy?

We understand that plans can change. Our cancellation policy varies depending on the type of service booked. Please review our policy during the booking process, or feel free to ask our operators for details.

How can I contact customer support?

You can reach our customer support team through via email info@milano.limo. We are here to assist you with any questions, concerns, or special requests regarding your limousine and chauffeur service.